FAQ
1Before Buying
Management of AQUA UNIVERSE GROUP is based on TERMS, CONDITIONS and PRIVACY POLICY.
Please read those carefully.
By using the site, You agree to be bound by those TERMS, CONDITIONS and PRIVACY POLICY.
In its sole discretion.
Any change or modification will be effective immediately upon posting of the revisions on the Site.
Your continued use of the Site following the posting of its changes or modifications will constitute your acceptance of such changes or modifications.
Therefore, you should frequently review these Terms and Conditions and any other applicable policies from time-to-time to understand the terms and conditions that apply to your use of the Site.
Please read those carefully.
By using the site, You agree to be bound by those TERMS, CONDITIONS and PRIVACY POLICY.
In its sole discretion.
Any change or modification will be effective immediately upon posting of the revisions on the Site.
Your continued use of the Site following the posting of its changes or modifications will constitute your acceptance of such changes or modifications.
Therefore, you should frequently review these Terms and Conditions and any other applicable policies from time-to-time to understand the terms and conditions that apply to your use of the Site.
2Step By Your Order Complete
1. Add to your cart
At the moment, not to be completed yet.
2. Fill out your personal information and your address for shipping.
For example, a customer from US, choose United States (US) from list of country.
3. Payment method
◆Credit Card or Debit Card
◆Credit Card or Debit Card via Paypal
◆BitCoin
Use of a coupon
if you have a coupon, enter your coupon code and get special discount.
4. Confirm your order and your information
To be success of your order without mistakes, please double check all of your information.
5. Proceed to pay by Paypal
Please proceed to pay for your order on Paypal website.
6. Completion
Congrats! your order has been completed.
At the moment, not to be completed yet.
2. Fill out your personal information and your address for shipping.
For example, a customer from US, choose United States (US) from list of country.
3. Payment method
◆Credit Card or Debit Card
◆Credit Card or Debit Card via Paypal
◆BitCoin
Use of a coupon
if you have a coupon, enter your coupon code and get special discount.
4. Confirm your order and your information
To be success of your order without mistakes, please double check all of your information.
5. Proceed to pay by Paypal
Please proceed to pay for your order on Paypal website.
6. Completion
Congrats! your order has been completed.
3Step By Shipping From Completion Of Your Order
1. Completion of your order
You will receive a confirmation email of your order.
After your order is completed, we cannot change your order so please double check the product name, quantity and your shipping address etc.
Therefore, you cannot request to cancel, return, refund on your order.
2. Completion of shipping
You will receive a shipping confirmation email of your order that includes the tracking number of EMS.(Express Mail Service of Japan Post)
In normal, your order will be shipped out within business 24hrs - 4day. (In-stock)
Out of stock, you may wait for up to 2weeks for manufacturing.
3. Delivery
Your item will be delivered to your post or from a driver.
You will receive a confirmation email of your order.
After your order is completed, we cannot change your order so please double check the product name, quantity and your shipping address etc.
Therefore, you cannot request to cancel, return, refund on your order.
2. Completion of shipping
You will receive a shipping confirmation email of your order that includes the tracking number of EMS.(Express Mail Service of Japan Post)
In normal, your order will be shipped out within business 24hrs - 4day. (In-stock)
Out of stock, you may wait for up to 2weeks for manufacturing.
3. Delivery
Your item will be delivered to your post or from a driver.
4Payment Method
◆Credit Card or Debit Card
VISA, Master Card, American Express
◆Credit Card or Debit Card via Paypal
VISA, Master Card, American Express, Diners, Maestro, Discover, JCB, etc
depending on your country, you can order without a Paypal account by filling out your personal information and your credit card number if you don't have an account.
In normal case, you can order easily with your Paypal account.
For a customer with no account, it is so easy to make a Paypal account on their website.
◆BitCoin
Access QR code or Bitcoin Wallet Address and send to your BTC to us.
On Paypal, Credit/Debit card types available bellow
・Visa / Delta / Electron
・MasterCard / Eurocard
・Maestro
・American Express
・Discover
・JCB
VISA, Master Card, American Express
◆Credit Card or Debit Card via Paypal
VISA, Master Card, American Express, Diners, Maestro, Discover, JCB, etc
depending on your country, you can order without a Paypal account by filling out your personal information and your credit card number if you don't have an account.
In normal case, you can order easily with your Paypal account.
For a customer with no account, it is so easy to make a Paypal account on their website.
◆BitCoin
Access QR code or Bitcoin Wallet Address and send to your BTC to us.
On Paypal, Credit/Debit card types available bellow
・Visa / Delta / Electron
・MasterCard / Eurocard
・Maestro
・American Express
・Discover
・JCB
5International Shipping
We ship all over the country
Shipping carrier is Japan Post.
Your item will be shipped with the tracking number on EMS (Express Mail Service of Japan Post)
Your item is protected safety.
After your item is arrived in your country, delivery it to your address from a major shipping carrier of your country.
Shipping Rate
・Overseas Flat Rate $25
・Free Shipping for over $300
List of countries that cannot be shipped.
Please note the following countries.
· Yemen
· Ukraine (Crimea and Sevastopol can be shipped only)
· Sierra Leone
· Somalia
· Chad
· Bolivia
· Liberia
· Lebanon
· Micronesia
· Marshall Islands
· Libya
Delivery Days (Main Cities)
・US
To California 2-3days
To Texas 4days
To NewYork 3days
To Florida 4days
・UK
To London 3days
・AU
To Sydney 3days
・CA
To Vancouver 4days
To Montreal 4days
・Europe
To Paris 3days
To Berlin 3days
To Zurich 2days
To Rome 5days
To Amsterdam 2days
・the Others
To Moscow 5days
To Beijing 2-3days
To Shanghai 2days
To HongKong 2days
To Seoul 2days
To Singapore 2days
To Rio de Janeiro 5days
To Istanbul 6days
To Cairo 6days
To Jerusalem 6days
Shipping carrier is Japan Post.
Your item will be shipped with the tracking number on EMS (Express Mail Service of Japan Post)
Your item is protected safety.
After your item is arrived in your country, delivery it to your address from a major shipping carrier of your country.
Shipping Rate
・Overseas Flat Rate $25
・Free Shipping for over $300
List of countries that cannot be shipped.
Please note the following countries.
· Yemen
· Ukraine (Crimea and Sevastopol can be shipped only)
· Sierra Leone
· Somalia
· Chad
· Bolivia
· Liberia
· Lebanon
· Micronesia
· Marshall Islands
· Libya
Delivery Days (Main Cities)
・US
To California 2-3days
To Texas 4days
To NewYork 3days
To Florida 4days
・UK
To London 3days
・AU
To Sydney 3days
・CA
To Vancouver 4days
To Montreal 4days
・Europe
To Paris 3days
To Berlin 3days
To Zurich 2days
To Rome 5days
To Amsterdam 2days
・the Others
To Moscow 5days
To Beijing 2-3days
To Shanghai 2days
To HongKong 2days
To Seoul 2days
To Singapore 2days
To Rio de Janeiro 5days
To Istanbul 6days
To Cairo 6days
To Jerusalem 6days
6Taxes
・Tax (Consumption Tax) is for free.
・Tax (Consumption Tax) 8% needed in Japan only.
・Duties for free on lots of countries.
Please contact us if any duties arise. (Please attach your invoice)
We will discount the amount of that duties from the product price.
・Tax (Consumption Tax) 8% needed in Japan only.
・Duties for free on lots of countries.
Please contact us if any duties arise. (Please attach your invoice)
We will discount the amount of that duties from the product price.
7Changing Your Order
After your order is completed, we cannot change your order so please double check the product name, quantity and your shipping address etc.
Please double check all of your information in attention.
Please double check all of your information in attention.
8Cancellation and Return
After your order is completed, you cannot request to cancel, return, refund on your order.
Also after your item is delivered, it is as the same.
Before buying, be confirmed carefully please.
Also after your item is delivered, it is as the same.
Before buying, be confirmed carefully please.
9In Use
Everyone possesses a unique genetic composition and chemistry, one should consult his/her healthcare practitioner before use and also test for sensitivity, especially if one's chemistry is modified by medication. and, if a sensitivity becomes apparent, cease use immediately.
We don't recommend for human body's intake.
AQUA UNIVERSE GROUP is not responsible for misuse or side-effects as a result of use of Higane, yoyomi and our monoatomic gold products, and the consumer accepts all responsibility.
We don't recommend for human body's intake.
AQUA UNIVERSE GROUP is not responsible for misuse or side-effects as a result of use of Higane, yoyomi and our monoatomic gold products, and the consumer accepts all responsibility.